This policy applies to orders ( Brazil). This policy is designed to ensure you are aware of our policies and procedures. By placing an order with this store, you signify your agreement to the policies contained herein.

All our products are shipped and supplied by reputable companies throughout (Brazil) DHL or Correios

All orders are processed within 3 to 6 business days (not counting weekends and holidays) after receiving order confirmation, and may take up to 10 business days if the ordered product is out of stock at the factory.

Only one shipping type: Free shipping within 15 to 25 business days (excluding weekends and holidays)

To package each order, we use protective packaging to ensure safety during the shipping process, ensuring your product arrives at your home in perfect condition.

If you received a tracking number via email, it means your order has been processed and sent to a fulfillment facility. Once your tracking information changes from "On the way" to "In transit," it takes approximately 10 to 16 business days for your order to arrive at your doorstep.

We can't change the delivery address once it's in transit. If you need to change the delivery location for your order, please contact us within 1 day of placing your order via WhatsApp by clicking here.

If you want to track your order, access the following link: https://venifutebol.com/pages/rastreio

Disclaimer: These policies are verified by Loja Veni Futebol and may be used against any claims. Please read our policies before placing your order.

If you have any questions, please send us a message to our email address contato@venifutebol.com.br or by  WhatsApp by clicking here.


CONTACT INFORMATION
Email: contato@venifutebol.com.br
WhatsApp: (67) 9.9318-8603
Support: Monday to Friday – 10am to 6pm.